There is no penalty or deposit lost for any event cancelled due to inclement weather including heavy rain and wind as long as the cancellation occurs before we arrive at you location for set-up. (The Safety of our children is our main mission) If inclement weather is in the forecast for the day of your event, you may cancel as late as the morning of the event. We will also be in contact with you to help guide you in your decision. We usually leave the decision up to you but Safety is our #1 focus, so if we feel it is unsafe for you and your children we will not deliver the unit. In this case you will receive a full refund (of the deposit).
SAFETY POLICY: Safety is our primary concern. Bounce Slide N Giggle is a family owned business so if we wouldn't put our children in these units we wont put your children in it. With that in mind, Bounce Slide N Giggle reserves the right to cancel any reservation that, in the opinion of a Bounce Slide N Giggle representative, it deems a danger or jeopardizes safety in any way.
Upon delivery, we will walk you through safety rules prior to and after set up of the bounce house.
The event location must be flat and free of rocks, twigs, animal droppings and debris to ensure safety of the jumper and its riders. A 20 foot overhead clearance is needed and a 5 foot perimeter around the jumper is also needed.